Frequently asked questions

How far ahead should I order?

At least 2 days. Orders placed before 3:00 PM can be delivered from the day after tomorrow; after 3:00 PM, from the day after that.

Where do you deliver?

Metro Manila and Cavite, via Lalamove. Check your city on the Delivery page.

Can I choose an exact delivery time?

You can choose a preferred time window. It's an estimate only and not an exact delivery time — traffic, weather and courier availability affect arrival.

How do I pay?

Online through PayMongo: GCash, Maya, credit/debit cards, GrabPay or QR Ph.

Can I cancel or get a refund?

Bouquets are made to order with perishable food, so paid orders are final. You may request a change of date or address at least 2 days ahead. See the No Refund Policy.

Can I add a card message?

Yes — add a gift message at checkout. We handwrite it on a card at no charge, or add a premium greeting card.

Do you do custom bouquets?

Yes. Contact us with your colours, chocolates, budget and date.

How do I keep the bouquet fresh?

Keep it in a cool, shaded place away from direct sunlight. Chocolates last until their printed best-before dates.

Do I need an account?

No. You can check out as a guest and track your order with your order number and email.